IT Support Wollongong

Trusted Managed IT Services Wollongong


Choose the Computer & PC Repairs & IT Support Wollongong turns to for fast, same-day support.

We know that finding a friendly, hassle-free IT support provider in Wollongong can be hard work – that’s where we come in. For more than 10-years, Mobile Geeks has been delivering fast, reliable, and scalable IT services that can grow with your business. Whether you’re a small business requiring basic IT assistance, or you’re an enterprise level business looking for complex cloud-based integration systems, we’ve got you covered.

With Mobile Geeks, you’re free to spend less time worrying about your IT infrastructure, and more time focussing on servicing your clients and winning new ones.

Two Mobile Geeks computer repair technicians working

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Unrivalled Flexibility & Managed IT Support Services

Mobile Geeks’ Managed IT services Wollongong provides your business with greater flexibility when it comes to your IT requirements. When you opt for a managed service, you can choose a level of support that best suits the requirements of your business. Because we offer bespoke solutions instead of predetermined pricing tiers, you’ll only pay for the support that you need – and nothing you don’t.

Flexible solutions mean that we can grow with your business. This saves you time and money, as well as giving you the peace of mind that you won’t be held back by your IT infrastructure as you grow.

Mobile Geeks Business IT Support Wollongong are the ideal solution for businesses that do not have the internal resources required to roll out new information technology systems, or simply don’t want the hassle of an internal team. Outsourcing IT to a local company saves you time, stress, and money.

Wollongong’s Best IT Support

We get it – there’s no shortage of Managed IT services in Wollongong that are vying for your business. In fact, a quick Google search will reveal more than 1,000 local and international companies all promising the world on a shoestring budget. The truth is, these companies offer on a churn and burn model. That means they rely on a high-volume of clients to keep the wheels churning, and that they have thousands and thousands of clients on the books. For us, that’s not how we choose to do business.

At Mobile Geeks, we’re in it for the long run. We want to develop meaningful business relationships that enable your business to grow. Our team of local IT support specialists go the extra mile to ensure that your computer and network systems are firing on all cylinders when you need them.

Our mission is to provide a solution to complex IT problems in a timely solution. Our focus on developing meaningful relationships mean that we are always on hand to solve any problems or provide solutions as they arise. With us, you won’t get a set and forget monthly retainer – you’ll get a team of Geeks that are committed to helping your business succeed. From North Wollongong, all the way down south, our support services are highly recommended and there to make your business run smoothly.

map of Mobile Geeks Sydney computer repair service area

No Lock-In Contracts

Forget messy, lock-in contracts. With Mobile Geeks, we know that you’ll love our services which means that we work on a no lock-in contract basis.

Local support from our locally-based team

Forget offshore IT support that is never there when you need it. Mobile Geeks delivers Wollongong IT Services that are available when you need them.

No fix, No fee guarantee

We’re solution-driven, which means that if we can’t find a fix (for whatever reason) then you won’t be charged – how good is that!?

Cost-effective Pricing

Our cost-effective monthly IT support subscription models mean that you can factor your IT support into your monthly business costs – which means no unexpected costs.

$0 call-out fees on computer repairs

We put the “mobile” in Mobile Geeks which means that you can make the most of $0 call out on all computer repairs in Wollongong.

7-day support

We know that businesses don’t just operate between Monday and Friday, which is why we offer 7-day support for Business IT support services in Wollongong.
photo of Mobile Geeks team


I had a problem with my laptop where it would occasionally just turn off for seemingly no reason. I spoke to a man on the phone and he was able to connect to my computer remotely and even talked me through some of the steps he was taking to improve my computer’s performance, he was very concise and knowledgeable. I’d recommend Mobile Geeks to anyone and will certainly be in contact with them again for any other issues as my computer has been operating much more reliably since then.

Stan HellierBondi, NSW

My computer was having a lot of trouble starting up and would often make really loud hissing noises when I was using it, so I called Mobile Geeks and they took over my computer remotely to look through what could be happening. After some time, they told me the computer just seemed to be quite old and there were big problems with it due to its age. They gave me some options for fixing it or replacing bits and I ended up deciding to just purchase a new computer, but Mobile Geeks didn’t even charge me, very honest and helpful.

Simon CrawfordHornsby, NSW

Thank you, Jon for looking after my mother. It was such a relief to have her computer sorted out without me having to take time off work. She says you also have wonderful manner.

Ruth ClearyCremorne Point, NSW

Called Mobile Geeks to our business, very impressed with the response time (was 8pm Monday). They helped removed computer virus's and general clean up on four computers. They also offered to login the following morning to see that the problem is still fixed as courtesy. I would recommend them to anyone who is looking for a professional approach.

Peter HansenCanberra, NSW


IT Support Wollongong FAQs

How much do managed IT Wollongong services cost?

Wondering how much managed IT services cost? Don’t worry, you’re not alone. In fact, it is one of the most common questions that we receive through email or over the phone.

The answer, unfortunately, is never black and white and will depend on what you need support with. Whilst some companies offer ‘IT Support Packages’, we tend to steer away from them as your business requirements are never exactly the same as another. Predetermined pricing tiers usually mean that you end up paying for services that you don’t need – which isn’t a good use of your budget. We’re highly recommended by our customers because we don’t offer out-of-the-box solutions that charge you for things that you won’t need or use.

There are a few important factors that will impact the cost of managed IT services in Wollongong such as the size and scope of your business, your specific IT support requirements, and the level of support that you require.

Our team will work with you to understand your unique requirements and put together a bespoke IT support solution that provides you with everything that you need, and nothing that you don’t.

What areas of Wollongong do you service?

We service all of Wollongong and the surrounding suburbs including Albion Park, Austinmer, Balgownie, Blackbutt, Bulli, Cordeaux Heights, Cringila, Farmborough Heights, Figtree, Flinders, Helensburgh, Horsley, Kiama Downs, Koonawarra, Mount Keira, Mount Warrigal, Russell Vale, Shell Cove, Thirroul, Wilton, North Wollongong and more!

If you’re a business operating in Wollongong or the surrounding Illawarra area, get in touch to find out how we can help you with outsourced IT support solutions.

Why does my business need managed IT support Wollongong?

Technology has become a staple in all modern businesses. Whether you’re working in a computer-reliant environment, or your computer systems are a minor function of your business – you still need to have a functioning information technology framework in place in order for your business to be efficient.

For many businesses, technology can be a headache. From setting up simple in-office solutions, to complex cloud-based systems, need to be set up correctly in order to maximise operational efficiency.

Managed IT support Wollongong provides businesses with comprehensive IT support and management. This includes everything from technical support to software updates, and security management. Outsourced IT management reduces the amount of time and money that you need to spend worrying about your IT infrastructure.

What’s included with Wollongong IT support services?

We customise our services towards your unique business requirements. In general, our It services can range from around the clock monitoring and support to proactive maintenance and management of your entire IT infrastructure. Some of the most common services that our clients enjoy include the following:

  • 24/7 monitoring to identify and prevent problems as they arise
  • Regular network maintenance and updates
  • Proactive infrastructure management and troubleshooting
  • Access to expert support from our team of Wollongong IT experts
  • Network management and configuration support
  • Cloud hosting and management
  • Lose file recovery and management support
  • Debugging and fault resolution
  • Microsoft Office 365 management services

Our team of Mobile IT support specialists are on hand to handle issues as they arise or provide proactive system improvements. Due to the nature of our services, most of these activities can be performed remotely with over the air updates.

Do you do one-off IT projects in Wollongong?

Yes, we offer one-off project support.

As needed, our team of Mobile Geeks can provide assistance for one-off infrastructure installation, computer repairs, or system support projects. In general, most of our customers will work with us on an ongoing basis because it means that we can handle all of their IT support requirements and develop bespoke solutions that are more cost-effective than ad-hoc services.

Why do businesses outsource their IT?

Businesses will outsource their IT services to use for three main reasons – to save time, save money and to reduce stress.

Outsourcing your IT means that you don’t need to hire in-house assistance, which means that you can cut down on salaries and benefits. You can also avoid the high cost of maintaining your own IT infrastructure and have access to the latest technology without the need to purchase everything.

Outsourcing your IT support Wollongong needs is a great way to improve business efficiency and free up your time to focus on more strategic business tasks.

Can I get a quote?

Of course!

Get in touch with us via the contact form on this page or on 1300 883 021 to book a FREE consultation with our team of Geeks. From North Wollongong, to way down South, find out how you can improve operational efficiency and spend less time worrying about your information technology.

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Call us on 1300 883 021

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Got a question?
We make IT easy !

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Or use the form to book in a time with a geek today!

  • This field is for validation purposes and should be left unchanged.