PEOPLE THAT TRUST US
I had a problem with my laptop where it would occasionally just turn off for seemingly no reason. I spoke to a man on the phone and he was able to connect to my computer remotely and even talked me through some of the steps he was taking to improve my computer’s performance, he was very concise and knowledgeable. I’d recommend Mobile Geeks to anyone and will certainly be in contact with them again for any other issues as my computer has been operating much more reliably since then.Stan HellierBondi, NSW
My computer was having a lot of trouble starting up and would often make really loud hissing noises when I was using it, so I called Mobile Geeks and they took over my computer remotely to look through what could be happening. After some time, they told me the computer just seemed to be quite old and there were big problems with it due to its age. They gave me some options for fixing it or replacing bits and I ended up deciding to just purchase a new computer, but Mobile Geeks didn’t even charge me, very honest and helpful.Simon CrawfordHornsby, NSW
Thank you, Jon for looking after my mother. It was such a relief to have her computer sorted out without me having to take time off work. She says you also have wonderful manner.Ruth ClearyCremorne Point, NSW
Called Mobile Geeks to our business, very impressed with the response time (was 8pm Monday). They helped removed computer virus's and general clean up on four computers. They also offered to login the following morning to see that the problem is still fixed as courtesy. I would recommend them to anyone who is looking for a professional approach.Peter HansenCanberra, NSW
IT Support Wollongong FAQs
How much do managed IT Wollongong services cost?
Wondering how much managed IT services cost? Don’t worry, you’re not alone. In fact, it is one of the most common questions that we receive through email or over the phone.
The answer, unfortunately, is never black and white and will depend on what you need support with. Whilst some companies offer ‘IT Support Packages’, we tend to steer away from them as your business requirements are never exactly the same as another. Predetermined pricing tiers usually mean that you end up paying for services that you don’t need – which isn’t a good use of your budget. We’re highly recommended by our customers because we don’t offer out-of-the-box solutions that charge you for things that you won’t need or use.
There are a few important factors that will impact the cost of managed IT services in Wollongong such as the size and scope of your business, your specific IT support requirements, and the level of support that you require.
Our team will work with you to understand your unique requirements and put together a bespoke IT support solution that provides you with everything that you need, and nothing that you don’t.
What areas of Wollongong do you service?
We service all of Wollongong and the surrounding suburbs including Albion Park, Austinmer, Balgownie, Blackbutt, Bulli, Cordeaux Heights, Cringila, Farmborough Heights, Figtree, Flinders, Helensburgh, Horsley, Kiama Downs, Koonawarra, Mount Keira, Mount Warrigal, Russell Vale, Shell Cove, Thirroul, Wilton, North Wollongong and more!
If you’re a business operating in Wollongong or the surrounding Illawarra area, get in touch to find out how we can help you with outsourced IT support solutions.
Why does my business need managed IT support Wollongong?
Technology has become a staple in all modern businesses. Whether you’re working in a computer-reliant environment, or your computer systems are a minor function of your business – you still need to have a functioning information technology framework in place in order for your business to be efficient.
For many businesses, technology can be a headache. From setting up simple in-office solutions, to complex cloud-based systems, need to be set up correctly in order to maximise operational efficiency.
Managed IT support Wollongong provides businesses with comprehensive IT support and management. This includes everything from technical support to software updates, and security management. Outsourced IT management reduces the amount of time and money that you need to spend worrying about your IT infrastructure.
What’s included with Wollongong IT support services?
We customise our services towards your unique business requirements. In general, our It services can range from around the clock monitoring and support to proactive maintenance and management of your entire IT infrastructure. Some of the most common services that our clients enjoy include the following:
- 24/7 monitoring to identify and prevent problems as they arise
- Regular network maintenance and updates
- Proactive infrastructure management and troubleshooting
- Access to expert support from our team of Wollongong IT experts
- Network management and configuration support
- Cloud hosting and management
- Lose file recovery and management support
- Debugging and fault resolution
- Microsoft Office 365 management services
Our team of Mobile IT support specialists are on hand to handle issues as they arise or provide proactive system improvements. Due to the nature of our services, most of these activities can be performed remotely with over the air updates.
Do you do one-off IT projects in Wollongong?
Yes, we offer one-off project support.
As needed, our team of Mobile Geeks can provide assistance for one-off infrastructure installation, computer repairs, or system support projects. In general, most of our customers will work with us on an ongoing basis because it means that we can handle all of their IT support requirements and develop bespoke solutions that are more cost-effective than ad-hoc services.
Why do businesses outsource their IT?
Businesses will outsource their IT services to use for three main reasons – to save time, save money and to reduce stress.
Outsourcing your IT means that you don’t need to hire in-house assistance, which means that you can cut down on salaries and benefits. You can also avoid the high cost of maintaining your own IT infrastructure and have access to the latest technology without the need to purchase everything.
Outsourcing your IT support Wollongong needs is a great way to improve business efficiency and free up your time to focus on more strategic business tasks.
Can I get a quote?
Get in touch with us via the contact form on this page or on 1300 883 021 to book a FREE consultation with our team of Geeks. From North Wollongong, to way down South, find out how you can improve operational efficiency and spend less time worrying about your information technology.