Your computer was working fine, but then suddenly started freezing, rebooting itself or shutting down on you? If you know what I am talking about, then read on! It is possible, that I will be able to help you fix it.

1. Recently installed software or hardware
Please try to think back to when the freezing started. Did you, by chance, install anything new on your computer. For example, a new game, new software of any kind or new hardware? The problems you are now experiencing may be resolved if you uninstall whatever it was. If cannot work out what software you installed recently, you can try System Restore which comes with XP. It will recover your computer to a previous working state. You can run the application like this Start Menu -> Programs -> Accessories -> System Tools -> System Restore.

2. Antivirus
The next step to consider if your computer is having issues is to scan it for viruses. Figure out what the name of your antivirus software is, if you are not sure. Then go to its manufacturer’s website to check for any updates. Download all of the available ones. This is important as you may not be able to remove your virus if your software is outdated. If you do not have any antivirus software protecting your computer, then: Firstly, you are a brave man; Secondly, please run one of the web-based antivirus scans that are provided at no cost on manufacturers’ websites; Thirdly, please install some antivirus software.

3. Spyware removal
If you find out that your computer is, after all, not infected by any viruses, you are still not out of the woods. You now need to make sure that you do not have any spyware on you computer. A common example of spyware is a Trojan. You will resolve this problem if you can download and run a good spyware removal tool, for example AdAware, Spybot S&D or SpywareBlaster.

4. Memory
If no viruses and no malware is located you may have run out of hard drive space. Check the space available on drive C. You will need more than 20% of free space available for the computer to run efficiently. If there is less, then that is your problem. You can buy and install extra memory yourself or you can try professional computer repairs.

5. Overheating.
Overheating is another common cause of computer freezing. It can be the result of fan defects inside the case. You would also be surprised by how much dust can be built up inside… your fans may have problems turning just because of that. Be very careful when cleaning inside the computer case (use plastic vacuum crevice tool) and NEVER OPEN THE POWER SUPPLY CASE as it contains high voltage. That way you can be sure that the computer will be clean and all other problems resolved as well.

6. Hard disk.
Check the hard disk – it is possible that its structure is corrupted. To check the disk for errors, right-click on the disk C: icon in “My Computer”, select the “Tools” tab, check all check boxes in the “Check disk options” field, and press the “Check now” button. You will be asked whether you want to schedule the check the next time you restart your computer – select “Yes” and restart your machine. The check will be performed automatically after startup; it can take a while, so go have a cup of chamomile tea. The program is designed to attempt to fix some problem; however, it cannot help you if the hard disk is failing physically. If that is the case you may have a risk of data loss or data loss situation and I would recommend you turn your machine off immediately and call your computer repairs team. If there is a chance of extracting the data, their chance will probably be higher than yours.

7. Update Windows and drivers.
Some computer repair problems can be caused by outdated software. You should ensure that your Windows Updates are on automatic (Control Panel -> Automatic Updates). Set and forget – Windows will remember for you. You should also regularly update all your hardware drivers from vendors’ websites.

The above hints will help you diagnose and eliminate the most common causes of computer repairs problems. If you still need help, do not hesitate and call our team of Mobile Geeks on 1300 883 021.

Over and out

MobileGeekette / Mobile Geeks 1300 883 021

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